What do insurance company ratings mean?

Reviewed by Ryan Hart
Licensed Insurance Agent

Insurance is unique because it's built on a promise to pay in the future.

When you buy insurance, you're trusting that the insurance company will be able to pay your claim, even if it's years from now. This is especially true for life insurance, where you might pay for decades before any benefit is paid out.

But how can you know if an insurance company will keep its promise?

Most people can't easily figure this out on their own. That's why financial strength ratings of insurance companies are so important.

These ratings are created by independent companies that study insurers to see how strong they are financially.

Rating agencies look at many things about an insurance company:

  1. How much money the company might need to pay out in the future
  2. How reliable their revenue from premiums is
  3. How safe and stable their savings are
  4. How good they are at choosing who to insure
  5. How much backup insurance (reinsurance) they have


These agencies also test how well insurance companies might handle big problems, like a major disease outbreak or a huge hurricane. They even check how insurers might do during tough economic times, like a recession or when interest rates are low for a long time.

After studying all this, rating agencies give each insurance company a grade, usually using letters.

For example, A.M. Best uses grades from A++ (the best) down to F. These grades help people understand how strong and reliable an insurance company is.

Companies with better grades are seen as safer choices, but they might charge more for their policies.

These ratings are important for both customers and insurance agents. Some agents might even get in trouble if they sell policies from companies with low ratings.

Overall, these ratings help make sure that when you buy insurance, you're choosing a company that will be there when you need them.

AM Best
Standard & Poor's
A++
Superior
AAA
‍‍
Extremely Strong
A+
Superior
AA+
‍‍
Very Strong
A
Excellent
AA
‍‍
Very Strong
A-
Excellent
AA-
‍‍
Very Strong
B++
Good
A+
‍‍
Strong
B+
Good
A
Strong
B
‍‍
Fair
A-
‍‍
Strong
B
‍‍
Fair
BBB+
Good
C++
Marginal
BBB
Good
C+
Marginal
BBB-
Good
C
‍‍
Weak
BB+
Marginal
C
‍‍
Weak
BB
Marginal
D
‍‍
Poor
BB-
Marginal
E
Under Regulatory Supervision
B+
Weak
F
In Liquidation
B
Weak
CCC+
Very Weak
CCC
Very Weak
CCC-
Very Weak
CC
Extremely Weak
Moody's
Fitch Ratings
Aaa
Exceptional
AAA
‍‍
Exceptionally Strong
Aa1
Excellent
AA+
‍‍
Very Strong
Aa2
Excellent
AA
‍‍
Very Strong
Aa3
Excellent
AA-
‍‍
Very Strong
A
‍‍
Good
A+
‍‍
Strong
A2
Good
A
Strong
A3
‍‍
Good
A-
‍‍
Strong
Baa1
‍‍
Adequate
BBB+
Good
B
‍‍
Adequate
BBB
Good
B
‍‍
Adequate
BBB-
Good
Ba1
‍‍
Questionable
BB+
Moderately Weak
Ba2
‍‍
Questionable
BB
Moderately Weak
Ba3
‍‍
Questionable
BB-
Moderately Weak
B1
Poor
B+
Weak
B2
Poor
B
Weak
B3
Poor
B-
Weak
Caa1
Very Poor
CCC+
Very Weak
Caa2
Very Poor
CCC
Very Weak
Caa3
Very Poor
CCC-
Very Weak
Ca
Extremely Poor
CC
Extremely Weak
C
Lowest
C
Distressed

AM Best Financial Strength Ratings

AM Best Financial Strength Ratings use letters, with A++ being the best and D being the worst. A grade of A++ or A+ means the insurance company is very strong and can easily pay claims. 

Grades like B or C mean the company might have some potential problems. 

A.M. Best updates these grades every year to help consumers know which insurance companies are good at keeping their promises to pay claims.

Standard and Poor's

Standard & Poor's (S&P) is a credit rating agency that grades companies beyond just insurance carriers. So their rating system is slightly different from AM Best.

Sometimes, you will see a plus '+' or minus '-' sign after a rating like 'A+' or 'A-'. This shows the company's position within the rating category. A '+' symbol means it is stronger in that category, and a '-' symbol means it is weaker.

Higher ratings like 'AAA' and 'AA' mean the insurance company is very reliable. Lower ratings like 'B' or 'CCC' mean there is more risk involved. These ratings help you decide which insurance companies are safer choices.

Moody's

Between the ratings Aa and Caa, Moody's adds numbers 1, 2, and 3 to show their position within a category:

  • 1 means the company is at the higher end of its category.
  • 2 means it's in the middle.
  • 3 means it's at the lower end.

For example:

  • Aa1 is better than Aa2, which is better than Aa3.
  • B1 is better than B2, which is better than B3.

Higher ratings like Aaa and Aa1 indicate that an insurance company is very strong and reliable. Lower ratings like B or Caa suggest more risk.

Fitch Ratings

Fitch Ratings measures the strength of financial institutions. They examine the company’s financial statements to see if it has enough money and assets to pay claims and other obligations. 

They also assess how well the company makes money through its investments and business operations. Additionally, Fitch looks at how the company manages risks, such as unexpected losses or changes in the market, to ensure it can stay strong during tough times.

Besides the numbers, Fitch Ratings also considers the company’s management and business strategies. They evaluate if the leaders have good plans for growth and if the company is well-run. 

Fitch also looks at the company’s position in the market compared to its competitors and how it adapts to changes in the industry. 

NAIC Complaint Index


Ratings aren't just about finances. How insurers treat customers matters too. The National Association of Insurance Commissioners (NAIC) tracks complaints against insurers. They use this to make a complaint index.

A low complaint index is good. It means fewer people have issues with the company than average. J.D. Power surveys customers about their insurance experiences. They rate things like claims handling and customer service.

I think it's important to look at both financial ratings and customer feedback. This helps paint a complete picture of an insurer's quality.

Why do ratings matter?

Financial ratings of insurance companies matter because they show how strong and reliable a company is at managing their money. These ratings tell us if an insurance company can pay claims when people need help. 

Companies with good ratings are more likely to have enough money to pay for damages or losses their customers might have. This is important because people buy insurance to protect themselves from big financial risks.

The ratings also help people choose which insurance company to use. A company with a high rating is seen as safer and more trustworthy. This can give customers peace of mind, knowing that their insurance company will be there for them when they need it. 

Insurance companies that get good ratings might charge more for their services, but it's worth it to have a strong, dependable insurance provider.

Do insurance company ratings affect policy premiums?

Insurance company ratings can affect policy premiums in a few key ways:

1. Higher-rated companies may charge higher premiums. Insurance companies with strong financial ratings (like A++ or A+ from A.M. Best) are considered more stable and reliable. This perceived lower risk allows them to charge somewhat higher premiums compared to lower-rated insurers.

2. Lower-rated companies may offer lower premiums to attract customers. Insurers with weaker financial ratings may need to compete on price by offering lower premiums, since they can't compete as effectively on financial strength.

3. Ratings influence an insurer's costs. Companies with higher ratings typically have lower borrowing costs and better access to capital markets. This can indirectly impact their pricing and ability to offer competitive premiums.

The relationship between ratings and premiums reflects the balance between financial stability and price competitiveness in the insurance market. 

While higher-rated insurers may charge more, many consumers and businesses are willing to pay a premium for the added security and peace of mind that comes with a financially strong insurer.