Terms & Conditions

From time to time we will update our terms and conditions. All updates will be added to this page. Please check back regularly.

Thank you for visiting www.groupleader.com ("the GroupLeader Site") which comprises the following separate portals:

  • a public website www.groupleader.com ("the Public User Site");
  • a members website www.groupleader.com/dashboard that allows users to register with the website ("the Members Site")
  • a website that provides a platform for an individual to register a group and make booking inquiries and bookings via the parts of the website www.groupleader.com/dashboard that are exclusively accessible to Group Organisers  (“the Registered Group Organiser Site”)
  • a website for hotels and other services groupleader.com/partners that provides a platform for hotels and other services to register with the website and offer accommodation and other services to groups via the Registered Group Organiser Website ("the Registered Hotel Site")

The GroupLeader Site is owned and operated by Groupleader Limited (trading as GroupLeader) (hereinafter referred to as "GroupLeader.com").

Welcome to www.groupleader.com  ("the Public User Site")

Please read these Terms and Conditions carefully as they constitute a binding legal agreement between you and GroupLeader.com.

By accessing, viewing or uploading information onto the GroupLeader.com Site by any means, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions, our Posting Policy, our Privacy Policy and our Cookies Policy. We recommend that you print a copy of these various policies for your future reference. If you do not agree to these Terms and Conditions, our Posting Policy, our Privacy Policy and our Cookies Policy then you must not use this GroupLeader.com Site or post or upload any material whatsoever on this GroupLeader.com Site. Please note that before using the GroupLeader.com Site, you will be required to click on the Register button indicating that you have read and understood these following Terms and Conditions.

1. Ownership

1.1 As outlined above, the GroupLeader.com Site is owned and operated by GroupLeader.com. Our registered office is Harmony Court, Harmony Road, Dublin 2, Ireland. Our Company No. is 492208.

1.1 As outlined above, the GroupLeader.com Site is owned and operated by GroupLeader.com. Our registered office is Harmony Court, Harmony Road, Dublin 2, Ireland. Our Company No. is 491.2 All rights in the GroupLeader.com Site are owned by GroupLeader.com. Any unauthorised use, copying or modification is prohibited.2208.

2. Scope of our Service

2.1 The GroupLeader.com Site is an online platform through which groups can obtain quotes for hotel accommodation and other services, book hotel accommodation and other services and arrange for payment of the accommodation and other services booked via the GroupLeader.com Site. The GroupLeader.com Site allows various people and/or entities to register with the GroupLeader.com Site, to use the GroupLeader.com Site and to post and/or upload material onto the GroupLeader.com Site. GroupLeader.com also provides forums on the GroupLeader.com Site where users can post and/or upload material about their travel experiences and comment on the various accommodation and other service providers listed on the GroupLeader.com Site.

3. Privacy

3.1 Your privacy is important to us. Please read our Privacy Policy www.groupleader.com/privacy to see how we collect, use and protect your personal information. We recommend that you do this before using the GroupLeader.com Site. You understand that through your use of the GroupLeader.com Site you consent to the use, collection, and transfer of your information as set forth in the Privacy Policy www.groupleader.com/privacy. You can access and update the information held on the GroupLeader.com Site at any time. If you believe that any information we are holding on the GroupLeader.com Site is incorrect or incomplete, please contact us in writing by sending an email to info@groupleader.com. We will promptly correct any information found to be incorrect. Please note that any information that you provide will only be held for as long as necessary for the purpose for which it was provided.

4. Changes to the Terms & Conditions

4.1 GroupLeader.com reserves the rights, at its absolute sole discretion to change, modify, add to or delete clauses contained in these Terms and Conditions at any time. When we do, we will notify you of the changes by adding an “updated” icon next to the Terms and Conditions link on each page of the GroupLeader.com Site for one month from the date of the change. In addition, if you seek to post and/or upload material on the GroupLeader.com Site you will be asked to accept the revised Terms and Conditions. However it is your responsibility to regularly review the Terms and Conditions for changes. By continuing to use the GroupLeader.com Site you agree to these changes.

5. Capacity

5.1 The GroupLeader.com Site is not directed at persons under the age of 18 and therefore persons under the age of 18 are not permitted to use the GroupLeader.com Site.

5.2 You must be aged 18 years of age or over to use the GroupLeader.com Site and post and/or upload any material to the GroupLeader.com Site. Any user of the GroupLeader.com Site represents that they are 18 years of age or older. GroupLeader.com cannot and is not required to verify the age of users of the GroupLeader.com Site. GroupLeader.com hereby notifies you that by posting and/or uploading any material on the GroupLeader.com Site you hereby undertake that you are over the age of 18.

6. Your use of GroupLeader.com site

6.1 You are only permitted to use the GroupLeader.com Site and post and/or upload material if you are aged 18 or over

6.2 GroupLeader.com reserves the right to contact you directly to verify the accuracy of any material posted and/or uploaded on the GroupLeader.com Site.

6.3 GroupLeader.com requires that the information you post and/or upload on the GroupLeader.com Site is truthful, accurate and reliable. In the event that any of the information posted and/or uploaded on the GroupLeader.com Site, for whatever reason, is no longer accurate GroupLeader.com requires that you amend and/or remove the inaccurate information.

6.4 GroupLeader.com is entitled in its absolute discretion to block a user from the GroupLeader.com Site for any breach of these Terms and Conditions, our Posting Policy, our Privacy Policy and/or our Cookies Policy and for any other reason whatsoever in cases where it deems it appropriate to do so.

6.5 The GroupLeader.com Site is made available for your personal, non-commercial use only.

6.6 GroupLeader.com hereby grants you a limited, non –exclusive and revocable licence to access the GroupLeader.com Site for the purposes of browsing the GroupLeader.com Site and posting material on the GroupLeader.com Site. Your licence to use our GroupLeader.com Site, except where otherwise authorised by us,  does not extend to any commercial use of the website or to any use of our website whatsoever for the benefit of any commercial entity other than us (or one of our associated companies).

6.7 You agree not to access, tamper with or use non public areas of the GroupLeader.com Site. You agree not to modify, adapt, translate, or reverse engineer any portion of the GroupLeader.com Site, nor to use any robot, spider, or other device to screenscrape any portion of the GroupLeader.com or any material from the GroupLeader.com Site, except as expressly authorised in writing by us.

7. Material Posted On and/or Uploaded to the GroupLeader.com Site

7.1 Please note that you are liable for the contents of any material you post on and/or upload to the GroupLeader.com Site. GroupLeader.com and/or its owners has no responsibility for or liability arising out of or in connection with any material posted on and/or uploaded to the GroupLeader.com Site by any user of the GroupLeader.com Site including you. Any views or comments expressed in the user posts are not necessarily the views of GroupLeader.com, its owners or any entity associated with it. We strongly advise that you read these Terms and Conditions and our separate Posting Policy: www.groupleader.com/terms before posting and/or uploading any material on the GroupLeader.com Site. You will be deemed to consent to these Terms and Conditions and our Posting Policy if you choose to post and/or upload any content on the GroupLeader.com Site.

7.2 The material you post on and/or upload to the GroupLeader.com Site will be capable of being viewed by other users of the GroupLeader.com Site unless it is posted on or uploaded to areas of the GroupLeader.com Site that are designated for specific users e.g. the Members Site, in which case it will only be capable of being viewed by those users. You should only provide material that you are comfortable sharing with the users it may be seen by.

7.3 GroupLeader.com is not responsible for and does not endorse the contents of user’s posts and/or uploaded information or warrant the accuracy, completeness, truthfulness, legality or reliability of user’s posts and/or uploads. You are entirely responsible for material which you post and/or upload. You agree to fully indemnify GroupLeader.com its investors, owners, successors, subsidiaries, affiliates, co-branders, contractors, employees, servants, contributors, third-party advertisers, technology providers, service providers or other partners, and each of their respective officers, directors, agents, shareholders, employees and representatives, against any loss, damage, costs (including legal costs) claims, liabilities or expenses which such persons may suffer or incur arising directly or indirectly in consequence of your posting and/or uploading any material on the GroupLeader.com Site. For the avoidance of doubt, the indemnity you give to GroupLeader.com is effective in respect of any and all legal proceedings including any and all possible causes of action that may result from any breach of these Terms and Condition, the Posting Policy and/or applicable law.

7.4 We expect you to act responsibly in posting comments and uploading information. You agree, through use of this service, not to post and/or upload any material which:

  1. Violates the criminal law;
  2. Promotes or encourages illegal activity;
  3. Bullies, intimidates, or harasses any other user;
  4. Is sexist, racist, homophobic, offensive on the grounds of religion, nationality or demographic group.
  5. Is personal information about other users unless you have the express permission of these users
  6. Is defamatory, invasive of privacy, abusive, harassing, threatening, profane, violent, sexually explicit, or which otherwise violates the rights of others;
  7. May prejudice ongoing civil or criminal proceedings, violate the sub judice rule or may otherwise amount to a contempt of court;
  8. Infringes the copyright, patent, trade mark, trade secret, database right, right of privacy or publicity or other proprietary or intellectual property right of any party;
  9. Includes any spam, unauthorised advertising or any other form of commercial publicity other than commercial  publicity that you are entitled to post arising out of your agreement with us;
  10. Uses the GroupLeader.com Site for commercial purpose, including, without limitation, submitting any material to solicit funds or to promote, advertise or solicit the sale of any goods or services;
  11. Is irrelevant, repetitive or imposes an unreasonable or disproportionately large load on the GroupLeader.com Site servers, bandwidth or infrastructure;
  12. Encourage or facilitate any violations of these Terms and Conditions; or
  13. Contains any virus, Trojan horse, worm or similar harmful and/or disruptive material.

7.5 Due to the real-time nature of the GroupLeader.com Site, GroupLeader.com cannot and is not required to review the contents of posted and/or uploaded material, nor does it confirm the validity of information submitted.

7.6 You acknowledge, agree and understand that by using the GroupLeader.com Site you may be exposed to material that is inaccurate, untruthful, unreliable, offensive, harmful or otherwise inappropriate. GroupLeader.com hereby notifies you that it does not actively monitor users’ posts and/or uploads and, as such, is not responsible for and gives no warranty or representation in relation to users’ posts and/or uploads. You acknowledge that GroupLeader.com has no obligation to pre-screen, monitor, review or edit any material posted and/or uploaded by you or other users on the GroupLeader.com Site. Users are encouraged to bring any comment they deem offensive or objectionable to the attention of the team by clicking on the “report” link beside the relevant post and identifying the specific material that they consider is objectionable. You will be asked to give your reasons for wanting the material removed.  GroupLeader.com has no responsibility for or liability for any loss or damage to users arising out of any material uploaded to or posted on the GroupLeader.com Site and in particular has no liability for any loss or damage to the reputation of users arising out of comments placed on the GroupLeader.com Site.

7.7 If you believe that any content on the GroupLeader.com Site contains a defamatory statement, please notify us immediately by clicking on the “report” link beside the relevant post and identifying the specific material that you consider defamatory and providing sufficient information to permit us to contact the complaining party and also by sending an email to us at report@groupleader.com identifying the specific material that you consider defamatory and providing sufficient information to permit us to contact the complaining party. Please note that this email address is only monitored during the office hours of GroupLeader.com which are from 9am to 5pm from Monday to Friday (excluding any bank holidays or national holidays]. Any emails received outside these times will not be dealt with until the office re-opens. GroupLeader.com operates on a "notice and takedown" basis. Once this notification has been received and reviewed by GroupLeader.com the GroupLeader.com will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.

 7.8 Whilst GroupLeader.com does not monitor comments and/or uploaded information, we reserve the right to remove, refuse to publish, edit, cut and/or crop any material posted and/or uploaded on the GroupLeader.com Site that comes to our attention via a complaint or otherwise. Users who repeatedly flout our Posting Policy or these Terms and Conditions will be barred from posting material on the GroupLeader.com Site and their accounts will be de-activated and they will be banned from registering again in the future with the GroupLeader.com Site.

7.9 GroupLeader.com reserves the right to immediately ban a user if there has been a serious breach of the Posting Policy or these Terms and Conditions. All decisions in relation to these matters are carried out at the sole discretion of GroupLeader.com.

7.10 GroupLeader.com assumes no responsibility for the deletion or the failure to store comments or other information posted on the GroupLeader.com Site by you or other users of the GroupLeader.com Site.

7.11 GroupLeader.com reserves the right to reveal your identity (or whatever information it knows about you) in the event of a complaint or legal action arising from any material posted and/or uploaded by you on the GroupLeader.com Site.

7.12 By posting and/or uploading any material on the GroupLeader.com Site, you grant GroupLeader.com a licence to use, modify, publicly perform, publicly display, reproduce, and distribute such material. The licence you grant to us is non-exclusive, royalty free and fully paid, sub-licensable, and worldwide. You also waive to the fullest extent permissible by law any moral rights in such material. You are responsible for making sure that you have all rights to what you post, including the rights necessary for you to grant the licence above.

7.13 By posting and/or uploading any material on the GroupLeader.com Site you represent and warrant that: (i) you own the material posted by you or otherwise have the right to grant the licence above, and (ii) the posting of the material does not violate the privacy rights, publicity rights, intellectual property rights, contract rights or any other rights of any person. You agree to pay for all royalties, fees, or any other monies owing to any person by reason of any material posted by you.

7.14 Material posted on the GroupLeader.com Site may contain links to websites operated by third parties. GroupLeader.com does not exercise any control or supervision over the content of these linked sites. You acknowledge and agree that GroupLeader.com is not responsible or liable for the content, availability or accuracy of or for the opinions expressed in these third party websites and these websites are not investigated, monitored or checked for accuracy or completeness by GroupLeader.com.

7.15 GroupLeader.com accepts no liability in relation to those sites and should you choose to access third party sites you do so at your own risk. Third party sites linked via the GroupLeader.com Site are not covered by these Terms and Conditions and you should not assume that these third party websites will abide by the same Privacy Policy to which GroupLeader.com adheres.

8. Intellectual property

8.1 All intellectual property rights in the website design, text, graphics, the selection and arrangement of the GroupLeader.com Site and all software related thereto vests in GroupLeader.com unless otherwise indicated. GroupLeader.com reserves all of its rights.

8.2 You acknowledge that unless otherwise indicated, GroupLeader.com is the sole owner of all content on the GroupLeader.com Site including, without limitation, all trade marks, trade names, service marks, rights (registered or unregistered) in any designs, applications for any of the foregoing; trade or business names; innovations, inventions whether or not capable of protection by patent or registration, registered design and topography rights; know-how, including data specifications, drawings and instructions; secret formulae and processes; rights protecting goodwill and reputation; database rights and rights under licences and consents in relation to such things, rights in the nature of unfair competition rights, and rights to sue for passing of and all rights or forms of protection of a similar nature to any of the foregoing or having equivalent effect anywhere in the world and all copyright, trade marks and other intellectual property rights.

8.3 You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, the material at the GroupLeader.com Site without our written permission.

8.4 We respect the intellectual property rights of others. If you believe that any material published in the GroupLeader.com Site infringes any intellectual property rights, please report it by clicking on the "report" link beside the relevant post and identifying the specific material that you consider infringing and providing sufficient information to permit us to contact the complaining party and also by sending an email to us atreport@groupleader.com identifying the specific material that is claimed to be infringing and providing sufficient information to permit us to contact the complaining party.

9. Disclaimer and waiver

9.1 We give no warranties of any kind concerning the GroupLeader.com Site or its content.

9.2 We do not give any warranty or make any representation as to the accuracy or completeness of the information contained on the GroupLeader.com Site. Material posted on the GroupLeader.com Site is not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such material by any user, or by anyone who may be informed of any of its contents.

9.3 We do not warrant that the GroupLeader.com Site or any of its contents is virus free.  You must take your own precautions against such viruses as we accept no responsibility for any infection by virus or other contamination or by anything which has destructive properties.

9.4 You have read these disclaimers and agree to them on the basis that you agree it is reasonable.

10. Liability

10.1 GroupLeader.com has no responsibility or liability for any act, error or omission on the part of the user when using the GroupLeader.com Site. GroupLeader.com is not liable for any loss or damage arising out of any act, errors or omissions on the part of the user.

10.2 Under no circumstances shall GroupLeader.com be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond our reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in electricity or other utility supply.

10.3 Under no conditions and in no event shall GroupLeader.com be liable for any direct or indirect, incidental, consequential, special or exemplary damages or loss howsoever arising, (including but not limited to negligence or breach of these Terms and Conditions or otherwise) or for any loss of data, profit, revenue, goodwill or business howsoever caused even if that loss or damage was foreseeable by us, or the possibility of it was brought to our attention.

10.4 You acknowledge that your use of the GroupLeader.com Site including any material downloaded or otherwise obtained through the GroupLeader.com Site is at your own discretion and risk and you agree to waive to the fullest extent permissible by law any right to bring any claim or action against GroupLeader.com, its investors, successors, subsidiaries, affiliates, co-branders, contractors, employees, servants, contributors, third-party advertisers, technology providers, service providers or other partners, and each of their respective officers, directors, agents, shareholders, employees and representatives, for any loss, damage, costs or injury arising from such use.

10.5 Please note that GroupLeader.com is not licensed or bonded pursuant to the Transport (Tour Operators and Travel Agents) Act 1982.

11. Indemnity

11.1 You agree to indemnify, defend (at the request of GroupLeader.com and hold harmless GroupLeader.com, its investors, successors, subsidiaries, affiliates, co-branders, contractors, employees, servants, contributors, third-party advertisers, technology providers, service providers or other partners, and each of their respective officers, directors, agents, shareholders, employees and representatives, from and against any claim, demand, loss, damage, cost, or liability including reasonable legal expenses, made or brought by any third party due to or arising out of:

  1. Your use of the GroupLeader.com Site or any part thereof;
  2. The violation of these Terms and Conditions, our Privacy Policy, our Posting Policy and our Cookies Policy by you;
  3. The infringement or misappropriation by you, or a  third party using your computer, of any account or password to access and/or use the GroupLeader.com Site; or
  4. The infringement by you of any intellectual property rights or any other rights or any third party.

12.  Information society service provider / Intermediary service provider

12.1 You agree and acknowledge that GroupLeader.com is an information society service provider and intermediary service provider, within the meaning of Directive 2000/31/EC as transposed into Irish law by the European Communities (Directive 2000/31/EC) Regulations 2003 (SI 68 of 2003), and that where it stores information provided by a recipient of the service it is not liable for such information nor is it under an obligation to monitor such information.

13. Entire agreement / No waiver

13.1 The Terms and Conditions our Privacy Policy, our Cookies Policy and our Posting Policy and any other terms and conditions and policies you accept on the GroupLeader.com Site make up the entire agreement between you and GroupLeader.com and supersede any prior agreement.

13.2 Any amendment to or waiver of these Terms and Conditions by you must be in writing and signed by our authorised representatives. Failure by us to enforce any provision of these Terms and Conditions shall not amount to a waiver of such provision.

14. Severability

14.1 If any provision of these Terms and Conditions is found to be void, invalid or unenforceable the remaining provisions will continue to be of full force and effect.

15. Governing law

15.1 These Terms and Conditions shall be construed in accordance with Irish law and you agree to submit to the non exclusive jurisdiction of the Irish courts in all matters regarding these Terms and Conditions and your use of the GroupLeader.com Site.

16. Availability of service

16.1 GroupLeader.com may at our sole discretion and at any time discontinue temporarily or permanently the GroupLeader.com Site or any part thereof with or without notice.

16.2 You agree that any termination of access to the GroupLeader.com Site under any provision of these Terms and Conditions may be effected without notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the GroupLeader.com Site.

16.3 The GroupLeader.com Site may be temporarily unavailable from time to time for maintenance or other reasons. We accept no responsibility for any error, omission, interruption, deletion, defect, delay in transmission, communication line failure, theft or destruction or unauthorized access to, or alteration of user communications.

16.4 Where possible, we will use reasonable efforts to give users fair notice of technical difficulties or termination or suspension of their access to the GroupLeader.com Site. However you agree that we shall not be liable to you or any third party for any inability to access the GroupLeader.com Site, termination or suspension of access to the GroupLeader.com Site or modification of the service provided.